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A master's in designing public services that people can actually complete online or in an office.
Study online
Every programme can be completed fully online with zero tuition fees — study from anywhere in the world.
| Code | Course | Credits |
|---|---|---|
| DGS501 | The Service The Service. Students write the steps a person takes, working with a journey, and are assessed on the journey.
| 9 |
| DGS502 | The Failure The Failure. Students name where people stop or err, working with the journey, and are assessed on a failure note.
| 9 |
| Code | Course | Credits |
|---|---|---|
| DGS503 | Cut or Keep Cut or Keep. Students argue for one change, working with the note, and are assessed on the argument.
| 9 |
| DGS504 | Delivery Brief Delivery Brief. Students tell an office what to change on Monday, working with the argument, and are assessed on the brief.
| 9 |
Modules are assessed through a published mix of coursework, applied projects, and examinations. Exam windows are announced in advance so students in other time zones are not forced into overnight sittings. Alternative arrangements are available where documented.
The published duration is 18 months. Teaching language: English. Actual time-to-complete depends on mode and any recognised prior learning.
This is a fully online award. You study from your country. No student visa and no campus relocation are required.
Degree tuition for this award is published as £0 / tuition-free on the online pathway. Examination or administrative fees may apply at checkout — never an annual tuition invoice. Check the Fees page for any extras.
Requirements are grouped on this page (academic, English, documents). Equivalent qualifications are considered. English may be waived after prior English-medium study.
Assessment is typically a mix of coursework, projects, and examinations. Doctoral awards include a thesis or dissertation and an oral examination. Details sit in the programme specification and module outlines.
Recognition of the award for local employment, professional licence, or ministry attestation is decided by your employer or regulator. African Future University publishes verification pages for certificates. We do not claim automatic equivalence in every country.
Start an application on this website. Progress is saved from the first step. Admissions: admissions@afutureuni.com.
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